West End Sports Cards — Your trusted source for authentic trading cards
📍 Address: 450 W Lincoln Ave #128, Anaheim, CA 92801, United States 📞 Phone: +1 (989) 206-0821 📧 Email: ewestandcards@gmail.com
🛒 Ordering & Payment
Q: How do I place an order? A: Simply browse our online catalog, add items to your cart, and proceed to secure checkout. Orders are confirmed via email.
Q: What payment methods do you accept? A: We accept major credit/debit cards, PayPal, and Apple Pay. All transactions are encrypted for your security.
Q: Can I cancel or change my order? A: Yes, within 24 hours of placing your order. After that, processing begins and changes may not be possible.
📦 Shipping & Delivery
Q: Where do you ship? A: We currently ship only within the United States.
Q: How long does shipping take? A: Orders are processed within 2–4 business days. Standard shipping takes 5–8 business days from dispatch.
Q: Do you offer free shipping? A: Yes! Free standard shipping is available on all orders, no minimum required.
Q: How can I track my order? A: Once shipped, you’ll receive a tracking number via email to monitor your delivery.
💳 Returns & Refunds
Q: What is your return policy? A: Returns are accepted on unopened and undamaged items within 17 days of purchase. Opened packs or mystery boxes are non-returnable.
Q: How do I request a refund? A: Email us at ewestandcards@gmail.com with your order number and reason for return. We’ll guide you through the process.
Q: What if my item is damaged or incorrect? A: Contact us within 8 days of delivery with photos. We’ll resolve the issue promptly.
🧾 Pre-Sales & Availability
Q: What is a pre-sale? A: Pre-sales allow you to reserve trading cards before their official release. Estimated shipping dates are provided at checkout.
Q: How do pre-orders work? A: Full payment is required at checkout. Orders ship on or shortly after the release date.
Q: What if a pre-sale item is delayed? A: We’ll notify you via email. You may request a refund if the delay is significant.
🃏 Product Information
Q: Are your trading cards authentic? A: Yes, all cards sold by West End Sports Cards are 100% authentic and sourced from trusted distributors.
Q: Do you sell graded cards? A: Yes! We offer PSA, BGS, and CGC graded cards. Inventory varies, so check back often.
Q: Can I request a specific card or set? A: Absolutely. Send us a message and we’ll do our best to source it for you.
📣 Promotions & Bulk Orders
Q: Do you offer bulk discounts? A: Yes, for large orders. Contact us for a custom quote.
Q: Are there any loyalty rewards or subscription boxes? A: We’re working on a monthly mystery box and loyalty program—stay tuned!
